Do You Need a Twin Cities Business Coach

Having a Twin Cities Business Coach Gives YOU The Edge

This article is brought to you by The Twin Cities own, Alan Hill, the Business Coach with a plan.

Michael Phelps swam his way to 8 gold medals, but he didn’t do it by himself. The whole time there was a force at the pool motivating, evaluating and helping him adapt. It was his coach. His unsung, un-praised, not-in-the-spotlight coach. This is the man that shaped Phelps into the athlete he is. Coaches, regardless of the field, are there to assess where you are at and help you get where you are going. In business, this means into the global IT market of today.

As markets become global and competition increases consumers have greater choice. More and more Business Owners are looking for that edge or the fine tuning that can make the difference in their businesses. They are looking outside their normal resources for the information and guidance they realize is needed, for them to develop and educate themselves and grow their own businesses. In business you’re either growing or you’re not growing (and in today’s market place that means you’re going backwards). In addition, a business will only grow to the level of the owner’s knowledge or beliefs. So the Business owners who succeed are those who look to increase their own knowledge, and prepare to accept changes in the way they think and do things.

The challenge can be great for a Business Owner who wants to make these changes. It can be a complete shift in thinking. For example instead of thinking, “I’m the only one that can do this properly” becomes, “who in my team can do this.” When the Business Owner starts to think this way they become a manager running the business not working in it. Time can then be allocated to determine ways of generating greater turnover for the business. In this process of change, having a Coach or Mentor is an extremely valuable ingredient.

Being open-minded to education, change and the knowledge of others will bring your great success in both business and life. If you are willing to accept these in your business you can and will find success.

To separate yourself from all the other businesses out there, make sure you have the techniques, advice and philosophies to thrive. Give yourself an amazing edge with a coach and never stop asking, “how can I improve.”

Jim Rohn’s famous quote, “Never wish the job were easier, wish you were better!” says it all.
Remember, advancing your business is easy, as long as you have the people and openness to make it happen. A business coach will be there to assist you in every step of the way, making the journey worth each step.

If you would like to help your business reach it max, then call Minnesota Executive Coach Alan Hill, he’s the coach for you. (612) 819-1803 or http://actioncoach.com/alanhill.

Sales Training Champlin MN

Brought to you by your local ACTION COACH Business Coach, Alan Hill specializing in sales training – Champlin MN.

Are you interested in increasing your profits?

Call Alan Hill at (612) 819-1803

One of the easiest ways to increase your sales and the knowedgibility of your staff is to simply have them work from a script. Though it isn’t appropriate for every setting, scripts are incredibly beneficial when it comes to phone calls and procedural based discussions.

The key areas you should examine when producing a script include:

1. Audience – be specific and to the point, who are you trying to reach?

2. Procedure – what are the necessary steps to close the deal, pin point them and make it clear and concise

3. Act now – give your client a reason to close the deal

4. ‘You’ Focus – your script needs to be focused towards the customer

Script generalities are important, too:

1. Opening- this is your first impression, set the tone appropriately

2. Outline the reason for your call/visit and get permission to continue – e.g. Would it be OK if I outlined the reason for my call today?” This step applies when you’re the one making the first contact.

3. Ask open-ended questions – you must not ask questions that can be answered by yes or no.

4. Get agreement – you need to get feedback from the customer. Ask rhetorical questions that will get them to say yes – e.g. “So it sounds like you’d benefit from A, B and C, that’s pretty good, isn’t it?”

5. Rejection happens – it is something to expect, acknowledge it for the client and move on. A standard response or two will greatly help.Keep yourself in check – not everyone will like everything you have to say. Accept rejection and tell the client they are right.

6. Secure the deal – how will people pay?

7. Seek opinion – to help you select the next path to take get their opinion, they will be honest

Be careful not to make the script to artificial, or too “tight”. Be prepared to allow the “human flavor” of your team to come through. This will ensure you have a script that works for you and your business.

You will end up with a script that is really effective as a sales tool. More importantly, your entire team will have a framework to follow, which means your customers will be treated in a like-minded fashion regardless of who speaks to them. This, in turn, enhances the perception of excellent customer service. An added bonus, if you needed another one, is that any new team member will be productive much more quickly. Go make it happen!

To get your script written today, contact Action Coach, Alan Hill (612) 819-1803 or go to alanhill@actioncoach.com. He can help calm the nerves and bring out success.

Maple Grove Sales Training

Minnesota’s premier business coach, Alan Hill, brings you this thought provoking article about sales training in Maple Grove Minnesota.

Are you interested in making more sales?

One of the easiest ways to increase your sales and the knowedgibility of your staff is to simply have them work from a script. Though it isn’t appropriate for every setting, scripts are incredibly beneficial when it comes to phone calls and procedural based discussions.

Here are the four keys to consider when writing a script:

1. Target Market – be very clear who you’re trying to reach

2. Procedure – what are the necessary steps to close the deal, pin point them and make it clear and concise

3. Urgency – you must give people a reason to act now

4. Focus – you are writing this for the client, make it about them

The nuts and bolts of the script deserve an equal amount of time:

1. Opening- this is your first impression, set the tone appropriately

2. Purpose – clearly define the purpose for your client, an outline will suffice

3. Ask open-ended questions – you must not ask questions that can be answered by yes or no.

4. Affirmation – get them to agree with you, use rhetorical questions

5. Rejection happens – it is something to expect, acknowledge it for the client and move on. A standard response or two will greatly help.Keep yourself in check – not everyone will like everything you have to say. Accept rejection and tell the client they are right.

6. Close and take the next step – Would you like to pay by cheque or credit card?”

7. Use transition phrases/temperature checking phrases – e.g. “How does this fit with what you had in mind? “So from what I understand, you want A, B and C. Is there anything else?”

The purpose of the script is to sell your product or service, so don’t forget to include yourself within the script. Being too generic or too rigid will not get the sale. Be yourself.

Consider your script to be the framework that your employees can build from. Customers will benefit by having a similar experience, with all employees on board. This will give your company a higher standard in the business place.

For more information on writing a script, contact your local Action Coach, Alan Hill (612) 819-1803 or alanhill@actioncoach.com.

Minneapolis Business Coach

If you own a Minneapolis business and want to know more about how you can grow your team and your business correctly, contact me, Alan Hill. I’m a Minneapolis business coach and have both the knowledge and desire to help you grow your team and your business.

An Action Approach to Team Building

Putting together the “dream team” for your business can be as easy as taking an “action” approach rather than the “information approach”. With a plethora of training options open to employers, it can often be puzzling when trying to find the strategies that are going to achieve results.

No matter how brilliant the staff you select is, consider this, how can you get them information that they will use, without prodding on a day to day basis? This is what the action approach is all about. Handouts, lectures and repetition do not produce invigorated workers that function at a highly productive rate. Instead you need to differentiate; come at them with different learning strategies and get them moving. Discussions, application projects and in-depth study will increase their on the job potential.

Once your staff has the information, you need to assess where they work. Environment is one of the leading factors in job dissatisfaction. If they are unhappy your workers will not show the benefits of the training. Though it is hard for some employers to admit, the work space may seem unpleasant, unfair, or unsafe. Survey your staff members and find out what they need to be successful, most of them will be honesty and the simplicity of the solution may surprise you. Adding a daycare provider, better lighting or ergonomic keyboards maybe all your entire staff wants. Not too hard a task to fill.

Aside from environment, tapping into what people sincerely think about their workplace is key. Many people set up their own beliefs about their situation, whether or not they are based in reality. You as the employer need to try to unify and potential dispel any incorrect perceptions, here are some examples:

Confrontation – “If I tell my boss how to improve this place, regardless of how constructive I am, he will instantly blow up at me.”

Staff Worth – “No one around here can do anything right. I am better off doing everything myself.”

Department Issues – “Sales doesn’t care about anything but themselves, we do the real work.”

Thoughts like these can and will divide your staff and cause undue amounts of stress. But, there is no need for this. Introducing team building will not just add some fun to their day, but it will build relationships that were non-existent or damaged. Try games and role play to involve your staff in positive interactions. Remember you can’t tell someone to change their mind; they have to be brought to the decision through actions.

The process of building a “dream team” is not easy, but the rewards are exponential.

To get your dream team rolling today contact Alan Hill at (612) 819-1803 or http://actioncoach.com/alanhill.